Privacy Notice

One thing: the language you choose with the EN/BM switch, held in this browser's local storage so the site opens in the same language next time. It is not an account, it identifies nobody, and it is not sent to any MrSampah™ server. Clearing your browser's site data for mrsampah.my removes it.

Not on this site. Starting a request opens the MrSampah™ app, where you complete and submit it after signing in. Anything you type there — premises and address, postcode, access notes, contact name and phone number, photos — is entered on that site and handled under the terms you are shown there.

Two non-sensitive choices only, each checked against a fixed list: who the collection is for, and whether it is one-off or a contract. No address, no postcode, no contact details, no notes and no photos are carried across, and this site submits nothing on your behalf.

The language preference is a single setting rather than a record about you, and it stays in this browser until you clear it. There is no request draft on this site to expire — a draft belongs to the app, under the app's own retention.

MrSampah™ is a product of Waste Logics Sdn Bhd, the operator responsible for this site.

For questions about this notice, or anything else about the service, you can reach us on:

• WhatsApp: 011-7111 7703
• Email: privacy@mrsampah.my

A completed collection proves that material was collected and moved. It is not proof that the material was recycled. MrSampah™ does not claim diversion, treatment, destruction, or any ESG or carbon outcome for the waste it moves.

Disposal records are produced by the disposal site, not by MrSampah™. Where no record is filed we show “—” and the reason. We never estimate a figure to fill the gap.

MrSampah™ works alongside Malaysia's waste licensing and compliance framework (PBT, SWCorp, DOE). We do not grant licences, do not replace statutory reporting, and do not claim council approval where it has not been given.

Eligible Business Partners are confirmed for the request type and location before a job is arranged. Customers do not choose, compare or rate Business Partners, and no Business Partner is listed or ranked on this site.

Scheduled Waste is regulated under Malaysian environmental law and requires verified specialist capability plus the applicable regulatory process. It is not part of ordinary RORO, MGB, or Leach Bin requests and cannot go in a general or roll-off (RORO) collection. This pathway requires confirmation. If you are unsure whether your waste is Scheduled Waste, message us on WhatsApp or email us with the details so the appropriate pathway can be confirmed.

MrSampah™ is piloting digital service requests, Business Partner onboarding, service tracking, collection confirmation and reporting visibility with MBSJ in Subang Jaya. Waste collection services may still be available in other Klang Valley local-authority areas through eligible Business Partners. MBSJ does not handle customer payment and does not choose the Business Partner for every request.

The pilot is not a city-wide rollout, not a regulatory approval, not an exclusive appointment, and not an endorsement of any recycling, diversion or ESG outcome.